Explain the patient journey
Set clear expectations for consultations, appointments and published preparation steps.
AI reception for private clinics
Turn treatment interest into informed consultations.
Answer approved questions about services, practitioners, prices and consultation steps while keeping clinical decisions with qualified staff.
Free to start · No card required · Launch on your own websitePrivate medical clinics, skin clinics, aesthetics providers and specialist wellness practices.
Let the team focus on care while treatment questions receive a calm, consistent answer.
Nexus handles the repeatable first step immediately, so customers are not left waiting and your people can concentrate on the work only they can do.
Why Nexus
Make every website enquiry more useful.
A practical first response for visitors and better context for the people who take over.
Capture treatment interest
Collect the service, timeframe and preferred contact method for the clinic team.
Share practitioner information
Answer from approved qualifications, biographies and clinic policies.
Protect clinical boundaries
Do not assess suitability, diagnose conditions or promise outcomes.
The opportunity
Your customers already have questions.
Nexus gives them a clear next step without making your team answer the same enquiry repeatedly.
Visitors compare providers after hours
Clear approved information can keep a serious prospect engaged until the team responds.
Suitability questions need professionals
The chatbot must explain the consultation route without making a clinical judgement.
Trust depends on accuracy
Prices, practitioner details and treatment claims must stay aligned with approved clinic content.
Questions Nexus can handle
Useful answers at the moment they matter.
Train the chatbot on the details visitors actually need, then refine it from real conversation evidence.
- How much is the consultation?
- Who performs the treatment?
- Am I suitable for this procedure?
- What happens at the first appointment?
- Do you offer finance?
- How do I book?
Approved knowledge
Connect the information you trust.
- Treatments and consultation journeys
- Practitioner profiles and qualifications
- Published prices and finance
- Clinic locations and opening hours
- Approved preparation and aftercare
- Booking, cancellation and contact policies
Website pages, PDFs, Word documents, spreadsheets and plain text can all become managed knowledge sources.
Simple setup
From your current content to a working AI agent.
- 01
Connect your knowledge
Add the pages and files that describe your services, policies and customer journey.
- 02
Set the boundaries
Choose the tone, safe fallback, contact collection, handoff rules and any approved API tools.
- 03
Test and launch
Try real questions, install one script and use failed queries to improve what customers can find.
Connect the next step
Move beyond answers with secure external tools.
Connect consultation availability or lead intake while keeping suitability, diagnosis and treatment recommendations with qualified practitioners.
01Visitor asksA real customer need
→02Nexus checksYour approved API
→03Next stepAnswer, action or handoff
Built-in boundaries
Helpful does not mean uncontrolled.
Prevent diagnosis, suitability decisions and outcome promises. Use the clinic's approved language and route clinical questions to qualified staff.
When AI is not enough
Keep the whole conversation when a person steps in.
Human handoff can notify your team and carry the visitor details, original question and transcript into live support. Failed queries remain a separate content-improvement signal, so you can see what the chatbot could not answer.
Start building your chatbotHANDOFF SUMMARYPrivate clinics enquiry
- Visitor
- Contact details collected
- Intent
- Conversation summarised
- Context
- Full transcript included
- Status
- Ready for the team
Common questions
Launch with clear expectations.
Nexus is designed to stay manageable after launch: update sources, review conversations and change the rules without replacing your website.
How do we control what it says?+
Nexus answers from the website pages and documents you approve. You can test the chatbot before launch, review failed questions and update its knowledge whenever your information changes.
Can it recommend a treatment?+
No. It can explain treatments and consultation steps from approved clinic content, but a qualified practitioner must assess suitability and make recommendations.
Can a member of staff take over?+
Yes. Eligible plans can offer human support, notify the team and carry the visitor details and full conversation into the handoff.
How is the chatbot added to our website?+
Add one small JavaScript snippet to your website. You can restrict the widget to approved domains and customise its colours, welcome message and position.
Built for private clinics and aesthetics
Give your team time back without leaving customers waiting.
Start with your existing website content, connect the tools that matter and improve from real customer questions.
Start building freeCompare plansFree to start · No card required