Answers grounded in your content
Train on website pages, documents and help-centre content. Nexus retrieves the most relevant approved knowledge before every response.
Website 124 pagesDocuments 38 filesLast synced 2m ago
Guided launch console
Meet the AI agent that already knows your website
Connect your content, shape every answer, and launch customer support that improves with every conversation.
Free live chat + 200 AI replies · No card requiredGuided Launch ConsoleGet your AI agent live in three simple steps.
1Website connected124 pages synced
2Knowledge trainedUpdated 2m ago
3Ready to launchWidget ready
Widget previewCustomise your chatbot and embed it on your site.
- Brand
- Nexus
- Primary colour
- #3B82F6
- Welcome message
- How can I help today?
- Position
- Bottom right
Nexus AIOnlineHi. I have learned Acme's help centre, catalogue and delivery policies. What can I help you find?
Can I change my delivery address?
Yes. If your order has not been dispatched, open Orders and choose Manage delivery. Otherwise I can hand this chat to support.
Instant answersResolve questions in seconds, 24/7.
Capture more leadsQualify visitors and collect details.
Human handoffEscalate with the full context.
Continuous improvementSpot content gaps and failed answers.
Outcomes that matter
Built for the full customer journey.
From the first question to a loyal customer, Nexus helps your team answer faster, capture intent, and improve the information customers rely on.
Qualify leads while you help
Collect useful contact details at the right moment without placing a form between visitors and useful answers.
Bring in a person without losing context
Send the visitor details and full transcript to your team so they can pick up naturally.
See what customers need next.
Failed queries, topics and sentiment turn every conversation into a practical improvement list.
12 content gapsReady to review82% positiveVisitor sentiment
Live in minutes
From website to helpful AI agent in three steps.
Connect what you already have, refine how Nexus responds and add one small script to your site.
- 01
Connect your knowledge
Add your website, help centre and documents. Choose exactly what Nexus may use.
- 02
Shape every response
Set the tone, fallback behaviour and handoff rules, then test real customer questions.
- 03
Launch and improve
Install the widget, monitor conversations and turn failed questions into better content.
One agent, more useful journeys
Meet customers wherever the conversation leads.
Customer support
Give every visitor an accurate first answer.
Resolve repetitive questions instantly and send sensitive or complex conversations to your team with the full context attached.
Start buildingVisitor
Can I change my delivery address?
NexusYes. If your order has not been dispatched, open Orders and choose Manage delivery. If it is already on the way, I can hand this conversation to support.
Simple, transparent pricing
Start free. Upgrade when Nexus earns its place.
Plans and limits match the billing options in your Nexus account.
Talk to visitors yourself, with AI ready to help.
£0/month
- Live chat included
- Workspace owner included
- 0 additional team seats
- 200 AI replies per month
- 1 chatbot · 10 knowledge sources
- Offline callback requests
- Basic colours · Nexus branding
Live chat and more AI replies for one website.
£32/month
£384 billed annually- Live chat included
- Workspace owner included
- 0 additional team seats
- 3,000 AI replies per month
- 1 chatbot · 10 knowledge sources
- 1 tool per chatbot
For growing teams that need more tools and failed-query reporting.
£120/month
£1,440 billed annually- Live chat included
- Workspace owner included
- 1 additional team seat
- 10,000 AI replies per month
- 3 chatbots · 5 tools each
- Failed-query alerts and reporting
For larger deployments with advanced analytics and more capacity.
£400/month
£4,800 billed annually- Live chat included
- Workspace owner included
- 5 additional team seats
- 30,000 AI replies per month
- 10 chatbots · 10 tools each
- Topic and sentiment analysis
- Remove Nexus branding
The workspace owner is included on every plan and does not use an additional team seat. Additional team seats are for team members who answer live chats: Free and Starter include 0, Growth includes 1 and Pro includes 5. One AI reply is one automated response. Visitor messages, human replies and callback requests do not use AI credits. In “AI then live chat on request” mode, live support remains available when AI credits run out. Secure checkout and subscription management are handled by Stripe through Nexus Billing.
Common questions
Everything you need to launch with confidence.
Already have an account? Log in to continue where you left off.
Add your website URL and Nexus indexes the pages you approve. You can also upload files, resync changed content and remove sources whenever you need.
Nexus grounds answers in your approved knowledge. You can test responses before launch and choose a safe fallback or human handoff when information is missing.
Paste one small script into your site. The widget can be restricted to approved domains and styled to match your brand.
Yes. Live chat and the workspace owner are included on every plan. Growth includes 1 additional team seat and Pro includes 5 additional team seats. Choose AI only, Live chat only, or AI then live chat on request for each chatbot.
Yes. Existing customers can manage plan changes, invoices and payment methods from the Billing page.
Your website already has the answers
Put them to work with Nexus.
Launch a useful AI agent today, then make it better with every real customer conversation.
Build your chatbotFree to start · No card required