Capture valuation leads
Collect the property type, postcode, timeframe and contact details at the point of interest.
AI enquiries for property agents
Respond to buyers, sellers, landlords and tenants in seconds.
Qualify valuation and viewing enquiries, explain your processes and route each conversation to the right property team.
Free to start · No card required · Launch on your own websiteIndependent estate agents, letting agents, property managers and multi-branch agencies.
Respond while interest is high—before the buyer, seller or landlord tries another agent.
Nexus handles the repeatable first step immediately, so customers are not left waiting and your people can concentrate on the work only they can do.
Why Nexus
Make every website enquiry more useful.
A practical first response for visitors and better context for the people who take over.
Qualify viewing requests
Gather availability and buying position before the negotiator follows up.
Route by intent
Separate sales, lettings, landlord and maintenance conversations cleanly.
Answer process questions
Explain fees, documents and next steps from agency-approved information.
The opportunity
Your customers already have questions.
Nexus gives them a clear next step without making your team answer the same enquiry repeatedly.
Property interest is time-sensitive
A viewing or valuation lead may move to another agent if the response is slow.
Different teams handle different needs
Sales, lettings and management enquiries require distinct questions and routing.
Listings and availability change
Dynamic property facts should come from an approved feed or tool, not stale copy.
Questions Nexus can handle
Useful answers at the moment they matter.
Train the chatbot on the details visitors actually need, then refine it from real conversation evidence.
- Can I arrange a viewing?
- How much is my property worth?
- Do you cover my area?
- What documents do tenants need?
- Do you offer fully managed lettings?
- Who handles maintenance issues?
Approved knowledge
Connect the information you trust.
- Sales and lettings services
- Areas and branches
- Valuation and viewing processes
- Landlord management options
- Tenant application requirements
- Maintenance and out-of-hours routes
Website pages, PDFs, Word documents, spreadsheets and plain text can all become managed knowledge sources.
Simple setup
From your current content to a working AI agent.
- 01
Connect your knowledge
Add the pages and files that describe your services, policies and customer journey.
- 02
Set the boundaries
Choose the tone, safe fallback, contact collection, handoff rules and any approved API tools.
- 03
Test and launch
Try real questions, install one script and use failed queries to improve what customers can find.
Connect the next step
Move beyond answers with secure external tools.
Connect live listings, viewing availability or your CRM so Nexus can check current facts and create a properly qualified lead.
01Visitor asksA real customer need
→02Nexus checksYour approved API
→03Next stepAnswer, action or handoff
When AI is not enough
Keep the whole conversation when a person steps in.
Human handoff can notify your team and carry the visitor details, original question and transcript into live support. Failed queries remain a separate content-improvement signal, so you can see what the chatbot could not answer.
Start building your chatbotHANDOFF SUMMARYEstate agents enquiry
- Visitor
- Contact details collected
- Intent
- Conversation summarised
- Context
- Full transcript included
- Status
- Ready for the team
Common questions
Launch with clear expectations.
Nexus is designed to stay manageable after launch: update sources, review conversations and change the rules without replacing your website.
How do we control what it says?+
Nexus answers from the website pages and documents you approve. You can test the chatbot before launch, review failed questions and update its knowledge whenever your information changes.
Can it show live property availability?+
Yes, if you connect an approved property-feed or CRM tool. Without that connection, Nexus should collect the enquiry without claiming the property or viewing slot is available.
Can a member of staff take over?+
Yes. Eligible plans can offer human support, notify the team and carry the visitor details and full conversation into the handoff.
How is the chatbot added to our website?+
Add one small JavaScript snippet to your website. You can restrict the widget to approved domains and customise its colours, welcome message and position.
Built for estate and letting agents
Give your team time back without leaving customers waiting.
Start with your existing website content, connect the tools that matter and improve from real customer questions.
Start building freeCompare plansFree to start · No card required